Humana 2017


Please be advised that Humana’s annual on-line agent Medicare recertification training will begin on Tuesday, July 19, 2016 and must be completed by Wednesday, November 30, 2016.

All current Medicare certifications expire on December 01, 2016. Recertification must be completed in order to be eligible to offer and enroll in any Medicare products with a 2017 effective date. In addition, recertification is required on an annual basis in order to receive commissions on any new or previously enrolled Medicare product. Recertification is only for agents who are currently certified to offer Humana 2016 Medicare products.


Important Dates:

  • July 19st – Launch MAPD recertification
  • August 2nd – Launch MAPD Initial Certification
  • August 11th – Launch PDP recertification
  • November 30th – Medicare Recertification period ends
  • December 1st – Sales privileges terminate for any agent that did not recertify


IMPORTANT: After printing your transcript certificate, don’t forget to “click” the “send my exam completion to Humana” button at the bottom of the page. If you have taken the AHIP testing through another carrier’s site, access AHIP again through the Humana agent portal and send the exam to Humana. After completing the AHIP portion of testing and sending the transcript to Humana, you will continue on to complete the Humana portion of recertification.

Humana Training & Testing

Similar to previous years, there will be several modules to complete on-line. You must take the AHIP recertification courses prior to beginning the Humana modules.

You will have 3 attempts to pass the Humana test with a minimum passing score of 85%. Upon successful completion of the Humana test, return to “My Current Exams” to print your certificate of completion.