You must successfully complete the Aetna Individual Medicare annual certification process and meet all contracting requirements prior to marketing or selling Aetna or Coventry Individual Medicare products (MA/MAPD and PDP) during the Annual Election Period for January 1 effective dates and throughout the year. To receive renewal commission in January for business sold in prior years, you must complete the annual certification process by December 31. You must also be licensed in the states in which you sell and appointed to sell Aetna Medicare products in those states, in accordance with state law.
NEW for 2017: Dual-year certification (2016-2017)!
Here’s how it works:
Beginning 7/7/16, completion of the 2017 Aetna Individual Medicare
certification also fulfills the 2016 certification requirement.
Key Reminders
- Beginning 7/7/16, completion of the 2017 Aetna Individual Medicare certification also fulfills the 2016 certification requirement.
- Agents who sell Aetna MA/MAPD and or PDP products must complete the Market-specific training for every market they sell.
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You must successfully complete the Aetna Individual Medicare annual certification process and meet all contracting requirements prior to marketing or selling Aetna or Coventry Individual Medicare products.
- Passing test score. A minimum passing score of 90% is required for all exams within three attempts.
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You get three attempts.
- Aetna’s initial AHIP certification registration fee is $125, you have three attempts. AHIP final exam for the $125 AHIP registration fee. You can review your attempt history on the transcript page.
- You also get three attempts each to pass the Aetna Core training, Aetna Part D training, and Aetna MA/MAPD overview training. If you don’t pass an exam in three attempts, you’ll be locked out and will be ineligible to sell (or retest to sell) any 2017 Aetna or Coventry Individual Medicare products.
- Take the courses in order. The tracking system requires you to finish each part of the certification before moving to the next requirement in the sequence.
- You must take and pass modules on your own. You cannot use any outside aid or assistance on modules or exams. This includes sharing or comparing answers, taking the exam as a group and using answer keys. If you use outside aid, you will be subject to disciplinary action, which could include termination of your Aetna appointment and contract.
- Tracking and reporting. On the certification site, you can see your certification history and print a certificate from the transcript page. You can also view your progress in each course. On the certification site, you can see your certification history and print a certificate from the transcript page. You can also view your progress in each course.